Cookie policy

01About this policy

1. This cookie policy explains how Creta System, the company that provides SnapDocx (“we”, “us” or “our”), uses cookies and similar technologies on this website and in the SnapDocx application.
2. It should be read together with our privacy policy, which explains how we handle personal information more generally.

02What cookies and similar technologies are

1. Cookies are small text files that a website stores in your browser. They let the website recognise your browser and remember information between pages or visits.
2. First-party cookies are set by the website you are visiting. Third-party cookies are set by another organisation, for example an advertising or analytics provider.
3. Session cookies are deleted when you close your browser. Persistent cookies remain for a set period or until you delete them.
4. Similar technologies include browser storage (such as local storage), pixels and scripts that read information from your device. In this policy, “cookies” includes all of these.

03Our legal basis for using cookies

1. Laws such as the EU ePrivacy Directive and the UK Privacy and Electronic Communications Regulations allow a website to use cookies that are strictly necessary to provide a service you have asked for without your consent.
2. Every other cookie needs your prior consent. Your consent must be freely given, specific, informed and unambiguous. We therefore:
   1. do not set any optional cookie before you agree to it;
   2. never pre-select optional categories;
   3. make refusing as easy as accepting, with both choices given equal prominence; and
   4. let you withdraw your consent at any time, as easily as you gave it.
3. Refusing optional cookies does not affect your ability to use this website.

04Cookies on this website

This is the only cookie this website sets. We do not currently use any preference, analytics or advertising cookies.

05Cookies in the SnapDocx application

1. The SnapDocx application, used by staff users and applicants, uses strictly necessary cookies and browser storage to:
   1. keep staff users signed in securely and protect their sessions; and
   2. keep an application together while an applicant moves between steps.
2. The staff workspace also remembers whether a staff user chose light or dark mode. This is stored only because the user asked for it.
3. None of these are used for tracking, profiling or advertising, and none are shared with third parties.

06Third-party cookies

1. We do not allow any third party to set cookies through this website.
2. Our fonts are served from our own domain, so loading a page does not send your details to a font provider. We do not embed social media buttons, advertising or third-party video players.
3. If we ever add a third-party service that sets cookies, we will list it on this page first and will only allow it to run after you have agreed.

07Cookie categories

08Your choices and withdrawing consent

1. When you first visit, a banner asks for your choice. You can accept all cookies, reject non-essential cookies, or choose by category.
2. You can change or withdraw your choice at any time on the cookie consent page, which is linked from the footer of every page.
3. Withdrawing consent stops optional cookies from being used from that point on. It does not affect the lawfulness of their use before you withdrew.
4. Your choice is kept for 12 months. After that, or if we change the categories of cookies we use, we will ask you again.
5. Your choice is stored in your browser, so you will be asked again if you use a different browser or device, or clear your cookies.

09Browser controls

1. Most browsers let you view, block and delete cookies in their settings. Your browser’s help pages explain how.
2. If you block strictly necessary cookies, we cannot remember your cookie choice, and parts of the SnapDocx application, such as signing in or completing a Form, may not work.

10Do Not Track and Global Privacy Control

Optional cookies on this website are off unless you switch them on, and we do not track you across other websites. You therefore remain opted out whether or not your browser sends a Do Not Track or Global Privacy Control signal.

11Changes to this policy

1. We will update this policy before we change the cookies we use. The version number and effective date at the top of this page show the current version.
2. If a change introduces a new optional category, we will ask for your consent again before using it.

12Contact us

If you have a question about this document, contact us: